Terms & Conditions

Lucky Wish Scoops operates this online store and its website to provide you with a curated shopping experience (“Services”). Lucky Wish Scoops uses Shopify to provide the Services. By using the store, you agree to these Terms & Conditions and our Privacy Policy.

1. Account / Access

Creating an account is not required. You may create one voluntarily to track orders. Users are responsible for keeping their account login details secure.

2. Products

We strive to display our products accurately. Colors, sizes, or appearance may vary depending on your device. Products can be changed or removed at any time.

3. Orders

Placing an order is an offer to purchase. We confirm your order by email. Acceptance occurs when payment is processed. Cancellations after payment are only possible in exceptional cases.

4. Prices and Payment

All prices include VAT. Shipping costs are calculated separately. Prices may change without affecting previous offers.

5. Shipping and Delivery

Delivery times are estimates. We are not responsible for delays caused by carriers, customs, or other unforeseen circumstances.

6. Intellectual Property

All content in the store, including text, images, logos, and videos, belongs to Lucky Wish Scoops or third parties. You may not copy or use it without explicit permission.

7. Optional Tools

Not used – omitted.

8. Third-Party Links

We are not responsible for content or services on external websites linked from our store.

9. Relationship with Shopify

The store is operated via Shopify. Sales occur directly between Lucky Wish Scoops and customers. Shopify is not responsible for orders or products.

10. Privacy Policy

All personal data is handled according to our Privacy Policy.

11. Feedback

Customer feedback may be used to improve services. We are not liable for content provided by customers.

12. Errors and Inaccuracies

All information in the store is provided to the best of our knowledge. Mistakes in pricing, descriptions, or availability may occur and will be corrected.

13. Prohibited Use

The store may only be used legally. It is prohibited to misuse content, spread malware, or violate third-party rights.

14. Termination

Lucky Wish Scoops may block access to the store at any time. Obligations up to the point of termination remain valid.

15. Disclaimer of Warranties

Products are provided “as is.” Lucky Wish Scoops does not guarantee suitability for specific purposes.

16. Limitation of Liability

Liability for damages is limited to the extent permitted by law. We are not liable for indirect damages or lost profits.

17. Indemnification

Customers are responsible for damages resulting from violations of the Terms or applicable law.

18. Severability

If any provision of these Terms is invalid, the remaining provisions remain effective.

19. Waiver / Entire Agreement

Failure to enforce rights does not constitute a waiver. These Terms represent the entire agreement.

20. Assignment

Rights or obligations under these Terms may not be transferred without Lucky Wish Scoops’ consent.

21. Governing Law

German law or EU law applies. Jurisdiction is, as permitted, the seat of Lucky Wish Scoops.

22. Headings

Headings are for guidance only and have no legal effect.

23. Changes to Terms

Lucky Wish Scoops may update these Terms at any time. Customers will be informed of significant changes.

24. Contact Information

Lucky Wish Scoops

Email: luckywishscoops@gmail.com